DSA Website Redesign — TheSprinters
A capstone redesign proposal for the Deputy Sheriffs' Association of San Diego County website — improving member experience through an interactive dashboard, modernized FAQ, and enhanced navigation.
Our Redesign Is Deployed and Working
Click either link below to interact with the proposed site. The frontend is fully hosted, connected to a working backend API.
Why a Redesign — and Why Now
Your members today navigate 9+ menu items and multiple pages to find benefits, forms, meeting minutes, and event tickets. The Latest News section shows only 2 static cards. The FAQ has no search. On mobile, the dropdowns are hard to use. We rebuilt the site around what members actually do — find resources, stay informed, and get answers — so the DSA's digital presence matches the prestige of the organization.
What We Built
Three focused upgrades that address the biggest friction points on dsasd.org today.
Interactive Member Dashboard
One Dashboard. Every Resource. Zero Clicks Wasted.
What Changes
Currently, DSA members navigate through 9+ menu items and multiple pages to find benefits, forms, meeting minutes, and event tickets. The Latest News section only shows 2 static cards. This dashboard consolidates everything into a single personalized hub — quick-access tiles, filterable news, events calendar, and document center — reducing the average user journey from 4 pages to 1 click.
Member Impact
Smart FAQ Hub
Find Answers Instantly — Or Chat With Us
What Changes
The current FAQ has 5 static accordion questions with no search, no categories, and no way to ask new questions. The Smart FAQ Hub adds instant fuzzy search via Fuse.js, organized categories with icons, rich formatting in answers, and a 'Didn't find your answer?' live chat button that routes to support email or chatbot.
Member Impact
Mega Menu Navigation
Every Page Visible at a Glance
What Changes
The current nav bar has 9+ top-level items with basic hover dropdowns that are hard to use on mobile. The mega menu shows all sub-pages at a glance with grouped panels, icons, and descriptions. A prominent search with autocomplete replaces the tiny icon. Mobile users get a full-screen slide-out with large touch targets.
Member Impact
Why Go With Our Redesign
About the Current Webpage
The Deputy Sheriffs' Association of San Diego County (DSA) is the labor union representing the officers of the San Diego Sheriff's Department — 70 years of service and over 4,229 members strong. Its website at dsasd.org is the primary digital hub for member resources, news, the DSA store, and community engagement.
Today the site surfaces information through a long top navigation, a static news section, and a short accordion FAQ. Members report difficulty locating benefits, forms, and meeting minutes — especially on mobile. Our redesign keeps every existing resource but reorganizes the experience around how members actually use it.